1. Information We Collect

We may collect details such as your name, phone number, email address, booking preferences, feedback, and identification information required for campground or trek registration.

2. How We Use Your Information

Your information helps us confirm bookings, provide customer support, share itinerary updates, and deliver personalized experiences. We may also send optional promotional messages or offers.

3. Data Sharing & Storage

Your data is secure with us. We do not sell or trade your information. It is shared only when required — such as with government authorities for safety checks, or payment gateways to complete transactions.

4. Payment Security

All payments are processed through secure, industry-standard gateways. GoTrek does not store full payment card details.

5. Cookies & Tracking

Our website may use cookies to improve browsing experience, store preferences, and analyze performance. You can disable cookies in your browser settings.

6. Third-Party Links

Some pages may contain links to external websites. We are not responsible for their content or privacy practices.

7. Photos & Media

GoTrek may capture photos/videos during trips for marketing purposes. If you wish not to be featured, please inform our staff at check-in.

8. Consent & Policy Updates

By using our services, you consent to this Privacy Policy. We may update this page occasionally to reflect improvements or legal requirements.

9. Contact Us

If you have questions about data usage, reach us at SUPPORT DESK or contact our support team through the website.